Custom software vs off-the-shelf

Custom Software Product

Customized software often comes with a hefty price tag compared to something that is off the shelf.  So why would anyone want pay extra for customized software?  Truly, no one wants to pay more then they have to, but there's some compelling reasons to do so.  

As an example, think about all the kiosks popping up around you.  They seem to be popping up everywhere these days including Panera Bread and McDonalds.   There's plenty of off the shelf kiosk software suites out there, but where is the one that lets me add onions and remove tomatoes from my sandwich?  How about support for company gift cards and payment processing?  Or Branding?  How about integration into the rest of your system?   Chances are your business's niche will find holes, sometimes gaping holes, in comparison to what's your needs are.

Off the shelf products are generally built for the masses.   That doesn't mean they're all bad.  In any case, If you're able to find the perfect fit then by all means look no farther.   Something like Quickbooks is excellent for small business accounting software.  It would seem silly to customize something like that!  To help bridge the gap,  we ask potential clients 3 questions:

  1. Is the cost savings worth the lack of missing features?
  2. Do you work for the software or does the software work for you?  
  3. Will your business be changing its processes in order to make existing software work?

With those answers we can draw up a ROI to help calculate the true costs of both sides of the equation.   The conclusions are often surprising!  Contact MKE Software today to schedule a free consultation.

Tuesday, January 10, 2017 Dan Custom Software

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